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In Behind the Wall, NBC News correspondents and producers examine events and trends in China, both big and small.

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  • 11
    Oct
    2012
    6:35am, EDT

    Apple's China supplier pushes for brain-damaged worker to leave hospital

    Reuters, file

    Zhang Tingzhen (center) is given a doll to play with by his mother Wei Xiuying while sitting beside his father Zhang Guangde at a Shenzhen hospital in southern China Sept. 26.

    By Reuters

    HONG KONG - Apple's largest contract manufacturer has been pushing for a Chinese worker left brain-damaged in a factory accident to be removed from hospital in a case that throws a harsh new spotlight on labor rights in China.


    Follow @NBCNewsWorld

    Zhang Tingzhen, 26, an employee of Taiwan firm Foxconn, had nearly half his brain surgically removed after surviving an electric shock at a plant in southern China a year ago. He remains in hospital under close observation by doctors, unable to speak or walk properly.

    However, Foxconn, which is paying Zhang's hospital bills, has been sending telephone text messages to his family since July, demanding they remove him from hospital and threatening to cut off funding for his treatment -- a move the firm says would be justified under Chinese labor law.


    Foxconn confirmed it had sent the messages, saying that under Chinese law the worker must submit himself to a disability assessment, a process that in Zhang's case would require him to be discharged from the Shenzhen hospital and travel the 43 miles to Huizhou, where he was first hired by Foxconn.

    As Apple CEO Tim Cook visits China to see factories firsthand, the Fair Labor Association's Auret Van Heerden tells cnbc about the overtime issues and safety risks found at two of Foxconn's factories that produce Apple products.

    Risk of brain hemorrhage
    The firm said in response to emailed questions that it would be prepared to return Zhang to the Shenzhen hospital after the assessment, though his father said Zhang was unfit to travel and that doctors felt he remained at risk of a brain hemorrhage.

    The case has raised fresh questions over the labor record of Foxconn, one of the biggest and most high-profile private employers in China, after a series of well-publicized suicides among its army of around a million workers and recent outbursts of labor unrest.

    Report: Riots break out at Foxconn factory in China

    It has angered labor activists who say Zhang's plight also highlights China's patchy and sometimes precarious welfare system for workers seriously injured in industrial accidents and point out that there are many workers worse off than Zhang.

    "They kept sending me SMSs every day to get my son out of hospital and to appear before an injury assessment body or they will stop paying all expenses, including his medical fees and our living expenses," Zhang's father, Zhang Guangde, said.

    "You cannot imagine the suffering they put me through, how I had to fight every inch of the way just to get money so we can take care of our son," he added, speaking at his son's bedside at the Number 2 People's Hospital in Shenzhen.

    Zhang was repairing a spotlight on an external wall at a Foxconn factory in Shenzhen, bordering Hong Kong, when he received an electric shock and fell 12 feet to the ground. He has since undergone five operations, has lost his memory, is incontinent and requires careful, regular monitoring.

    Worker at Apple-supplier Foxconn in China: 'We're humans, we're not machines'

    Workers who are disabled in workplace accidents and covered by insurance are eligible for compensation payouts, once their disability is assessed and graded by a panel of medical experts. The assessment is done after medical treatment is finished.

    Foxconn sent the text messages -- and according to Zhang's father at one point briefly halted payments to the family -- despite a provincial law stipulating that injured workers can remain in treatment for up to two years before they must be assessed for disability compensation.

    The company, however, denied that it delayed or stopped payments, saying it paid them on time.

    Zhang, whose case was alerted to Reuters by labor activists, has been in hospital since October 2011.

    'At the mercy' of system
    Doctors at the Number 2 People's Hospital declined to comment for this article, but Zhang's father, 50, said they had not indicated that he could be discharged and had said they needed to keep his son under observation after implanting a tube in his body to drain fluid from his brain cavity to his bladder.

    "The doctor told me they needed to monitor his condition and that for such serious injuries, a person was allowed to be treated in hospital for up to two years. After that, assessors can order treatment to be prolonged," the father said.

    Labor activists in China say Zhang is just one of many thousands of Chinese workers who are left permanently disabled or chronically ill by workplace accidents, at the mercy of a system that often requires them and their families to fight degrading battles for treatment funding and compensation.

    'This American Life' retracts damning report on Apple manufacturer Foxconn

    "China now has laws specifying the types of compensation that are due to workers. But in many serious industrial accidents, companies still put workers or their families through a lot of suffering just to get what is due to them," said Choi Suet-wah of the Chinese Working Women Network in Hong Kong.

    "They are robbed of their dignity," said Choi, who has extensive experience working with migrant workers in China.

    Zhang is actually one of the lucky ones, social workers say, pointing out that Foxconn has at least been paying his hospital bills and the living expenses of his family, which has moved to Shenzhen from central China to be with him.

    Worker suicide at Chinese plant of Apple supplier, Foxconn

    They estimate that at least four out of 10 Chinese workers are not covered by any kind of insurance and are left to fend for themselves when seriously injured in the workplace -- despite laws requiring all employers to insure their workers.

    "This is just one of many, many industrial accidents in China. And you almost certainly never get what you are entitled to, especially in serious cases," Choi said.

    Dad: Son calls me 'mother'
    Foxconn says it is insured against workplace accidents, which means its insurer would meet the cost of a compensation payment once Zhang's disability is finally assessed.

    But compensation in China can vary depending on the city in which a worker's disability is assessed, and this, according to Zhang's family, is why Foxconn wants him to travel to Huizhou and refuses to have him assessed in Shenzhen.

    Labor activists say wages and compensation levels are all substantially lower in Huizhou than in Shenzhen, one of the most expensive cities in China.

    When asked why Zhang could not be assessed in Shenzhen, Foxconn said the law required him to go to Huizhou because he had signed his employment contract there. It added that it was prepared to send him back to the hospital in Shenzhen if the assessors determined that he required more medical attention.

    In hospital, Zhang walks unsteadily, holding on to the bed frames of other patients in his shared room and, with a smile, sits down next to his father whose face tightens with emotion.

    "He calls me 'mother' and calls my wife 'father.’ He can only mimic words you ask him to say, it is meaningless," the elder Zhang said later, holding a jar containing large fragments of his son's cranium. Doctors replaced a portion of Zhang's skull with synthetic bone.

    He said that despite Foxconn's funding -- a monthly allowance of 11,000 yuan ($1,800) plus treatment costs -- the family had racked up 200,000 yuan ($31,800) in debt to pay for medicines not provided by the hospital and other expenses.

    Back home in central Henan province, the family was building a house for Zhang to live in after his impending marriage when he was injured.

    "We were building a three-story house," the elder Zhang said. "The project has since been abandoned and all the building materials we bought have been washed away by rain. But these workers still have to be paid. My whole life is over."

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    437 comments

    With all the money Apple has they should be finding a way to bring jobs back to the USA.

    Show more
    Explore related topics: insurance, health, worker, apple, featured, brain-damaged, foxconn
  • 23
    Sep
    2012
    6:00pm, EDT

    Report: Riots break out at Foxconn factory in China


    Follow @NBCNewsWorld
    By Ed Flanagan, NBC News

    Reports early Monday from China suggest that a mass disturbance or riots may have broken out at a Foxconn factory in the Chinese city of Taiyuan.

    It is still unclear what exactly happened, but posts on China’s popular twitter-like service, Weibo, from users in the area show photographs and video of large numbers of police in and around the factory – many in riot gear – blocking off throngs of people.

    Other photos show debris strewn around the Foxconn compound and in one case, an overturned guard tower.


    According to popular tech blog engadget, the disturbance kicked off after Foxconn security guards allegedly hit a worker around 10 p.m. on Sunday.

    Censors in China have reportedly already started deleting pictures from the scene.

    This is not the first time that Foxconn has had problems with its Taiyuan facility, which is reportedly responsible for the fabrication of the back plate of the immensely popular new iPhone 5. In March, strikes broke out there after workers did not receive a pay raise they had reportedly been promised.

    Watch World News videos on NBCNews.com

    Meanwhile, Foxconn’s Chengdu plant in Sichuan province also has dealt with riots. In June, scores of Foxconn workers there got into a fight with a local restaurant owner that had to be broken up by police.

    Foxconn is the Taiwanese electronics manufacturer responsible for much of the current production and assembly of Apple’s popular line of products as well as a wide variety of popular tech toys ranging from laptops to gaming consoles.

    But Foxconn has been under fire for years for its tough working conditions, including long hours, low wages and strict rules on representation. The company has also dealt with a string of suicides at its plants across China, which led to the company in 2010 installing anti-jump nets to prevent more suicide attempts.

    The company has taken steps to improve working conditions in its factories by reducing work hours and raising wages for its front-line workers.

    Still, perhaps wary of the continued negative publicity that has plagued one of its primary manufacturers over the years, Apple recently took steps to diversify its portfolio of producers, recently awarding much of the manufacturing of its new iteration of the iPad to another Taiwanese company, Pegatron. 

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    272 comments

    Hope you all like your slave labor made i-phones!! Smart phones make you stupid!!

    Show more
    Explore related topics: taiwan, china, apple, featured, iphone, foxconn, ipad, ed-flanagan
  • 31
    Jan
    2012
    11:40pm, EST

    The Chinese want jobs, too!

    Bobby Yip / Reuters file

    Workers are seen inside a Foxconn factory in the township of Longhua in the southern Guangdong province, in 2010.

    By Adrienne Mong

    BEIJING—Last week, the New York Times published a report about working conditions at factories producing Apple products in China.  Under the spotlight was Foxconn Technology, a key manufacturer for Apple and “China’s largest exporter and one of the nation’s biggest employers, with 1.2 million workers,” responsible for churning out tens of millions of iPhones and iPads sold around the world.

    The article focused specifically on Foxconn’s Chengdu factory, where employees have complained about nonstop shifts, arduous overtime, crowded dormitories, mental health (nearly twenty workers at Foxconn have committed suicide over two years), and a hazardous working environment that's led to at least one explosion, in May 2011.

    The New York Times report was also published in Chinese in the well-respected business and economic news weekly Caixin, where Chinese readers could post comments in response to the story. 

    Since it was released over the Lunar New Year festival, a week-long holiday which brings the country to a rare standstill, reaction seemed relatively muted.  As we write this, there were 650 comments on Caixin’s Weibo page (a Twitter-like Chinese microblog)--compared to the 1,770 comments on the Times’ website. 


    A cynical reaction in China
    On Caixin’s Weibo site, some of the comments condemned Apple’s corporate practices, but many also criticized the Chinese government for failing to protect its own citizens.

    “Labor protection and social security is not only the responsibility of corporations.  If the government had regulations and supervised the corporations, then they cannot be that irresponsible,” wrote one person. 

    A significant number also captured a sentiment that was cynical but perhaps very pragmatic of many Chinese: 

    “If they don’t work for Apple, those workers don’t have anywhere to shed their sweat and blood.”

    “Why not kick Apple out?  Tens of thousands of people will lose their jobs.“

    “They are criticizing Apple only, because Apple is a huge target.  The migrant workers hired by state-owned enterprises here can hardly be as good as Apple’s.  Take care of your own workers before you pay attention to other people’s suppliers.”

    All of which was bolstered by something this week that explains--in part--why the response in China might not be as outraged as those in the West might expect.

    Workers want those jobs
    On Monday, tens of thousands of people lined up outside a job agency to apply for an estimated 100,000 new jobs Foxconn is seeking to fill at its factory in Zhengzhou, the capital of central Henan province. 

    Foxconn wants to double its current workforce of 130,000 at the Zhengzhou plant, which it opened last year.  The facility already churns out 200,000 iPhones a day and is part of Foxconn’s grand plan to make Zhengzhou the world’s largest smartphone manufacturing base.

    The basic starting salary advertised--according to a report posted on M.I.C. Gadget, a blogsite about tech and other related matters in China—is 1,650 yuan a month ($261), which includes dorm housing and food.

    The pay is lower than comparable salaries Foxconn pays workers at its Shenzhen factory in southern China.  But that may be a sacrifice Henan workers are willing to make initially. 

    With a population in excess of 100 million, Henan is China’s most populous province.  A fifth of them are migrant workers who travel widely to find jobs in the country’s more prosperous regions like the south or coast.

    With additional reporting from Bo Gu.

    196 comments

    Ok. I am Chinese student studying in the US. Let me confirm that : $261 per month including housing and meals...it is definitely NOT bad at all for workers that level. In China, high school education is NOT compulsory (compulsory education stops at grade 9), kids DON'T go to high school unless they  …

    Show more
    Explore related topics: china, economy, jobs, workers, apple, foxconn, adrienne-mong

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Behind The Wall

Behind the Wall provides a dynamic look at China by examining news events and trends – both big and small – from NBC News correspondents and producers. Learn about China's developing economy, politics and the cultural trends that move its 1.3 billion people.

Adrienne Mong

has covered China for NBC News since 2007.

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  • WorldBlog
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